How do I choose Desktop vs Team?
MANU Desktop connects over USB-C to one computer. MANU Team sits on your local network so anyone on the LAN can use it from a browser, with faster answers. Team is limited by query load, not seats. Choose Server when you need more capacity, or a setup we scope with you.
Are there per-query or usage fees?
Desktop, Team, and Server appliances include search and chat in the one-time purchase price. There are no metered per-query, per-token, or API charges for normal use on the device. Optional support or software update plans, if offered, are separate from usage.
What payment methods do you accept?
Desktop orders can be paid by ACH bank transfer or credit card. Team quotes include a self-service ACH payment link valid for 30 days. Server pricing and payment terms are scoped with you. This is not a waitlist.
Is shipping included?
Yes. MANU Desktop and Team include free shipping. Estimated delivery is 1-2 weeks for Desktop and 2-3 weeks for Team.
How long does delivery take?
Estimated delivery is 1-2 weeks for MANU Desktop and 2-3 weeks for MANU Team. Server timelines are scoped with your deployment.
Can I return MANU hardware?
MANU hardware is non-returnable. Please confirm the right SKU and configuration before ordering, or contact us if you need help choosing.